New Year, New Website: NWNComm.com

We’re excited to announce that our new website NWNComm.com, is now live. The new site provides a plethora of resources and information about our expertise and solutions for Unified Communications.  The information is broken out by the primary services offered by NWNComm, which include Team Collaboration, Contact Center as a Service, Hosted Voice, Video Conferencing, VoIP Circuit Services and SmartComm monitoring applications. NWNComm is 100% powered by Cisco technologies. We have been a Cisco Gold [...]

By | 2018-04-11T18:55:13+00:00 February 16th, 2018|Cloud Technology, Collaboration Technology, Unified Communications|Comments Off on New Year, New Website: NWNComm.com

Collaboration: The Cornerstone of an Agile Business

To stay competitive, you need to create new opportunities for your organization.  Many companies have found that they can achieve better performance and results through increased teamwork. Enabling an open flow of information encourages innovation and experimentation. Collaboration can yield tangible business results, including increased productivity, cost savings, and higher employee satisfaction. People can work together more effectively by sharing information, solving problems, and reaching consensus faster. The challenge for IT in enabling greater collaboration [...]

By | 2018-07-03T20:17:43+00:00 December 11th, 2017|Collaboration Technology|Comments Off on Collaboration: The Cornerstone of an Agile Business

Unified Communications and Collaboration for 2017: The Race to the Cloud

The cloud revolution race is on! With Unified Cloud Hosted Solutions growing at an alarming rate of 33% each year, it has become close to a $28 billion a year business and continues to grow. The marketplace for communications is shifting to multi-modal interactions; with voice, video, messaging and collaboration spearheading the future of this market. As the plethora of applications and devices grows, so does the demand for high-volume messaging, call sharing, video, [...]

By | 2018-08-01T14:36:08+00:00 November 14th, 2017|Cloud Technology, Collaboration Technology, Unified Communications|Comments Off on Unified Communications and Collaboration for 2017: The Race to the Cloud

Managing End of Life for Your Phone System

What to Expect When Your Phone System is Obsolete You may be reading the signs. Your current phone technology has been in use for a while now. The need to make updates and fixes is happening more frequently, and you’re starting to realize that the features you are limited to are not exactly cutting edge. It may also be the case that finding support for your system is also becoming a bit of a hassle, [...]

By | 2017-09-19T13:34:45+00:00 February 2nd, 2017|Unified Communications|Comments Off on Managing End of Life for Your Phone System

Why Not Upgrading Your UC System May Cost You

Don’t Be Caught Short There’s an old business adage, penny wise and pound foolish, that never seems to go out of date. The reason is simple – it’s as true today as when it was first written. At present, many managers of older unified communications systems are hesitant to invest in new equipment, citing budget as their major concern. If this sounds familiar, then it’s time to analyze the cost of remaining static versus the value [...]

By | 2018-04-06T15:45:48+00:00 December 13th, 2016|Unified Communications|Comments Off on Why Not Upgrading Your UC System May Cost You

Dealing with Common Objections to Cloud Communications

While the cloud model is gaining popularity as a business communications solution, there remain a number of key objections that can postpone or disrupt cloud migration. Some of the common objections revolve around uncertainties related to cost, time and the scope of implementing a cloud-based solution. When making the decision to upgrade, it’s helpful to weed out some of the misconceptions floating around. So here are a few of the big ones. 1)  Migrating to [...]

By | 2018-08-01T14:36:20+00:00 December 6th, 2016|Cloud Technology, Collaboration Technology, Unified Communications|Comments Off on Dealing with Common Objections to Cloud Communications

Is it Time to Upgrade Your Business Communications Solution?

Outdated Technology May Be Limiting Performance Changes in business technology are so fast paced and constant that staying current can seem futile if not impossible. As a result, it’s tempting to conclude that when something’s not broken there’s no need to fix it. Why commit scarce resources to upgrade or replace a phone system that appears to be functioning? The answer is really quite obvious – you don’t want your company to lose its competitive [...]

By | 2018-08-01T14:38:35+00:00 September 16th, 2016|Cloud Technology, Collaboration Technology, Unified Communications|Comments Off on Is it Time to Upgrade Your Business Communications Solution?

Benefits of Collaboration in Today’s Business Environment

The definition of collaboration can vary depending on who you talk to, how critical it is to their organization, and other considerations.  I propose a broad by simple definition: Collaboration is the act of people working together to reach a common goal. The common denominator is that people are at the center. To support this idea, organizations have deployed a long list of collaboration technologies over the last 15 or so years, usually focusing on migrating from [...]

By | 2017-09-19T13:36:00+00:00 September 3rd, 2016|Collaboration Technology|Comments Off on Benefits of Collaboration in Today’s Business Environment

Is Cisco’s Cloud Based UC Solution Right For You?

In the IT industry, Gartner guides the way. Especially for mid-sized and public sector organizations that can little afford their own technology futurists, Gartner’s analysis can offer a flashlight in the dark. In this leadership brief, we leverage their excellent perspective on Cisco’s Hosted Collaboration technology (HCS) to explain why NWN’s hosted voice and video solution is a leader in the field. Is HCS right for you? from NWNCorporation on SlideShare

By | 2017-09-19T13:37:28+00:00 October 8th, 2014|Unified Communications|Comments Off on Is Cisco’s Cloud Based UC Solution Right For You?

NWN Joins Cisco’s Intercloud

When it comes to hosted voice and video, NWN Corporation has been at the forefront for years. We’ve recently added hosted contact center to our NWN Communications platform. And today, we joined Cisco’s Intercloud—a federated group of 250 cloud providers. We did it for our customers. They will find it easier than ever to integrate their communications infrastructures with other cloud services now that we’re part of the Intercloud group. Our Vice President of NCloud [...]

By | 2017-09-19T13:37:28+00:00 September 30th, 2014|Cloud Technology, Unified Communications|Comments Off on NWN Joins Cisco’s Intercloud