About Jane Linder

Dr. Jane Linder is the Managing Director of NWN Corporation and leads the company’s marketing team. She has 30 years of experience in IT, operations, and strategy. Prior to working with NWN she spent eight years with Accenture as a senior executive, primarily focused on the public sector and outsourcing. She has been named one of the top women in the IT channel consistently since 2008. Her most recent book, Spiral Up, focuses on wildly successful initiatives.

How Many Hero Points Do You Have In Your Portfolio?

IT leaders need a seat at the table. But getting the organizational credibility to be accepted as a strategic colleague is an art. Of course you need to build relationships with the C-team. And you need to pull your weight strategically. Here’s a non-scientific, self-test you can take to assess whether you’re on the right track:   Question Scoring your answer 1.       What percentage of your budget is devoted to projects with no visible upside? [...]

By | 2017-09-19T13:35:17+00:00 November 7th, 2016|Project Management|Comments Off on How Many Hero Points Do You Have In Your Portfolio?

Getting What You Hope For (Part II of the COTS or Not Series)

Gartner’s forecast of a 75 percent BUILD-NOT-BUY rate for digital business applications raises the question of how IT executives keep their hard-won seats at the table. The success rate of software development projects hovers around 65 percent.  That’s an F. No matter who is doing the building—in house or appdev vendor, the buck stops with the IT leadership. Even if they can get all the money back for a dev project that’s gone south, they [...]

By | 2017-09-19T13:35:23+00:00 November 4th, 2016|Project Management|Comments Off on Getting What You Hope For (Part II of the COTS or Not Series)

Putting Your Bank in its Place

Unless you’re King Midas, money isn’t an end in itself. It’s an enabler. We use it to provide the things we, our families, and our communities need and want so we have an amazing life together. Banks almost always put themselves in the wrong place in this story. They craft their business model as if the banking transaction is the final step in the customer’s process. It’s not. It’s usually somewhere in the middle. One [...]

By | 2018-08-01T14:29:39+00:00 October 25th, 2016|Finance, Professional Services|Comments Off on Putting Your Bank in its Place

COTS or Not

We’ve been struggling with our ERP system for several years now. It’s one of the more popular, cloud-based COTS that is “designed” for  businesses of our size and scope So what’s the problem? There are several. It’s very difficult to get useful, management-oriented information. We’ve spent countless hours building a data warehouse and developing dashboards just so we can see basic metrics such as our sales trends and the status of our key customers. We [...]

By | 2017-09-19T13:35:36+00:00 October 17th, 2016|Cloud Technology|Comments Off on COTS or Not

The Devil You Know – Questions to Ask a Potential Vendor

The whole B2B and B2G sales game has changed. Business and government managers are ever more reluctant to meet with sales people just to hear their pitches. Those meetings used to be appealing to managers to help them stay abreast of what was happening in their environment, highlight popular new solutions and, in light terms, let them know if they were keeping up with other organizations. Well, customers no longer need those sales calls to [...]

By | 2018-08-01T14:30:25+00:00 October 17th, 2016|Professional Services|Comments Off on The Devil You Know – Questions to Ask a Potential Vendor

Information Strategy’s 3 Big Surprises

I finally got around to unpacking that last box of stuff from our move last summer. I pulled out a pile of articles and reports I had written over the years—mostly when I was a senior executive at Accenture’s Institute for Strategic Change. What was on the top of the pile? “Capping the Gusher,” a management report on information strategy-how organizations leverage information to create value in a dynamic business environment.[*]  Copyright date: 2001. Of [...]

By | 2018-03-09T15:16:23+00:00 May 26th, 2016|Project Management|Comments Off on Information Strategy’s 3 Big Surprises

A Crazy Idea for Managing Projects Based on Surprise

Put your skeptic’s hat on… this is going to be out there. NPR aired a segment yesterday about an economist’s view of suspense and surprise. Suspense means wondering what’s going to happen, and surprise means getting an abrupt change of perspective. Economists[1] argue that suspense and surprise make an activity engaging, and that there are ways to optimize both to heighten the effect. Too little and the activity is boring; too much and it’s overwhelming. [...]

By | 2018-03-09T15:14:27+00:00 May 25th, 2016|Project Management|Comments Off on A Crazy Idea for Managing Projects Based on Surprise

Old Dogs New Fix

I just love the way things cycle. The old ideas get pulled out of the trash, dusted off a bit, and stood up with a new name and loud fanfare. Instead of getting sucked in by the new round of marketing, we should be thinking hard about what trashed this thing the first time around. If we can address that, maybe we can make a go of it this time. Do you remember when every [...]

By | 2017-09-19T13:37:04+00:00 May 4th, 2016|Big Data|Comments Off on Old Dogs New Fix

Banking On Acquisitions

If there’s one thing bankers know how to do, it’s acquire. Pundits are once again predicting that banks will be at the top of the charts for M&A activity. Despite their wealth of experience, bankers continue to fumble through post-acquisition integration from time to time. We offer five lessons from the big leagues that bear repeating: Keep the management team that knows what it’s doing. Bank executives mistakenly use acquisitions to make wholesale “upgrades” to [...]

By | 2017-09-19T13:37:04+00:00 April 21st, 2016|Finance|Comments Off on Banking On Acquisitions

Seeing the Big Picture

My first large fiber art wall hanging—four feet square—has been lying on the floor of my studio (aka guest bedroom) for two weeks now. Normally I lay out my pieces as I work on them to allow them to soak in. I walk away then come back to them again and again with fresh eyes and new ideas. Sometimes I take photos along the way so I can glance at them in odd moments for [...]

By | 2017-09-19T13:37:04+00:00 March 21st, 2016|Project Management|Comments Off on Seeing the Big Picture