Waltham, Massachusetts, May 31, 2016, NWN Corporation, the leader in IT solutions, announced today that Zenoss has named NWN Corporation as the Managed Service Provider of the Year for the second consecutive year at their annual user conference. This annual award recognizes the managed it service provider who consistently delivers service excellence in network management utilizing the Zenoss platform internally and/or externally for their customers.
In today’s fast-paced business environment, Managed IT Service Providers play an important role in helping companies leverage new technologies and focusing on their core business goals.
NWN’s NCare team is always on call for our clients, by monitoring their networks 24×7, NWN can identify and resolve critical system issues quickly and efficiently from their US-based Command Center. For more than a decade, their network operations center has worked with public sector and commercial clients to optimize their environments and provide faster response. NWN offers a full suite of Managed IT Services, including: Cisco Collaboration Management and Support Services, Desktop Support Services, Proactive Server/Network/Application Monitoring Services, Off-Hours Server Patching Services, Incident-Based Phone Support. Managed Security Services, and On-Site Staff Augmentation Services.
“We are pleased to be recognized again this year as Zenoss’ Managed IT Service Partner of the Year.” says Drew Phelps, SVP – NCare Managed IT Services, “In today’s fast-paced environments, organizations need to monitor their network for optimal efficiency however, they generally don’t have the time or the tools to do it proficiently. Zenoss gives NWN the ability to provide best-in-class monitoring and alerting for our customers, maximizing network uptime and productivity”.