NWN is aware of the design flaw discovery that can impact many microprocessors. This flaw can allow unauthorized access to data using speculative execution side-channel attacks. The current known vulnerabilities are being referred to by the media as Meltdown & Spectre.
As the OEM’s work to correct this issue, NWN will work with our partners to ensure a holistic response. We will continue to provide updates on any changes to our environment based on recommendations from Cisco, VMWare, and Microsoft in relation to the services and products provided by NWN as soon as they are available. Our current plan is to fully test impact and risk of existing patches prior to implementation into our production environment and will work with our vendors to remediate any issues uncovered by testing prior to deployment.
NWN continues to maintain our current stance on security by limiting access to all our edge and customer connections to our services. This limits our exposure and risk to this current vulnerability and we will continue to move forward with industry recommended updates to fully resolve or mitigate this risk.
Thank you for your patience while we resolve this issue, if you have any immediate concerns please reach out to your account manager.
For additional information , visit the Cisco Cloud Collaboration services blog