NWN helps public sector leaders connect the dots and break down silos to simplify procedures, reduce error rates and provide continuity in service delivery. We help city, county and state governments plan and implement cost effective IT solutions that allow clients and colleagues to easily access information and services across agencies and departments.
Hidden Savings—Many government entities leave money on the table because information is trapped in silos and valuable savings opportunities are overlooked. Our team helps you connect the dots to optimize federal subsidies, reduce eligibility errors, reduce fraud and abuse and eliminate ineffective program approaches.
Managing for Results—Managing for performance is often stymied by the inability to obtain basic data and information such as improvement rates. NWN integrates data across agencies—using your existing legacy systems—to achieve your desired outcome metrics. You will gain the information you need to make better management decisions, choose more effective programs, manage risk more effectively and better deliver programs and services.
Connecting Clients to Services—Bureaucratic eligibility and referral processes often present insurmountable barriers making it difficult to provide clients with the services they need. NWN helps agencies implement easy-to-use web applications so community organizations and clients can readily access services. Agencies save money by moving toward self-service intake processes and improve performance through strong data validation.
Client-Centered Case Collaboration—Health and human service agencies have been talking about “no wrong door” for years. NWN’s high quality, flexible web-ready tools can help your agency coordinate cases and reach clients wherever they are. Once we understand your objectives, we will help you choose, configure and implement the right technology to successfully integrate client services.
A Secretary of State Department processes hundreds of thousands of filed documents each year. Meeting this high level of demand requires ongoing technology improvements to provide 24X7 service. NWN created an e-government enterprise solution to better manage annual registration and financial reporting. Read Secretary of State Success Story