Featured Blog Post

NWN Carousel’s 3rd Annual Tech Predictions

Mark Moretti SVP, Sales Transformation

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Navigating the Microsoft Teams Licensing Change

Tony McQueen Vice President, UC&C

Microsoft Teams has become central to modern workplace communication and collaboration, particularly its integration into Office 365 and Microsoft 365. A recent licensing change announced by Microsoft on April 1, 2024, has prompted organizations to reassess their strategies for deploying and managing Teams.  The unexpected shift stresses the importance for businesses to remain aware of licensing dynamics, as they have significant control over both operational and financial planning.

04.25.2024

AI’s Increasing Relevance in IT Infrastructure

Chris Poe VP, Intelligent Infrastructure

Few concepts have earned as much attention as Artificial Intelligence. From sci-fi to real-world applications, AI has flooded various aspects of our lives, reshaping IT and revolutionizing how we approach complex problems. To be fair, I relied a bit on AI to get my juices flowing for this blog!

04.23.2024

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NWN Carousel Hybrid Work Summit: Balancing Back-to-Office Investments with Better Security & Collaboration!

Kim Riley Director, Events

Missed our highly anticipated 2023 Hybrid Work Summit? Watch our video recap! Hosted by NWN Carousel in beautiful coastal Newport, RI, the event brought together industry leaders and experts centered on the importance of prioritizing the needs and experiences of employees, and customers, as the foundation of a successful hybrid work plan. Rather than solely focusing on technology, IT leaders now recognize that prioritizing the well-being and satisfaction of employees and customers is crucial for growth. Read and view more insider hybrid work IT tips!

07.14.2023

The Art of Managing Hybrid Teams for Busy Managers

Hassan Osman SVP Professional Services, NWN Carousel

It’s no surprise that the majority of employees now divide their work time between remote locations and the traditional office setting. What is a bit alarming is that Gartner forecasts as much as 39% of global knowledge workers will be hybrid by the end of 2023. While this model offers flexibility and increased productivity, it also presents unique challenges for managers and team members. Hassan Osman, SVP of Professional Services, NWN Carousel provides practical tips on how to implement real-world communication tools, and techniques, to maintain a happy distributed workforce.

06.29.2023

“The Fire Within:” Women of the Channel Leadership Event

Tina Dorsey Director of Field Marketing

NWN Carousel sponsored a group of female leaders to attend the Women of the Channel Leadership symposium in Palm Springs, California. The event, organized by a panel of women professionals, centered around the importance of supportive leadership and cultivating healthy work environments. Read on for key takeaways on inspiring speakers and topics covered during breakout sessions.

06.08.2023

NWN Carousel Announces Promotion of Andrea Morrison to Chief People Officer

Alli-Michelle Conti Content Manager

With over 20 years of world-class employee success expertise and military leadership, the advancement aims to further grow NWN Carousel’s culture of excellence Less than one year into Andrea Morrison’s role as SVP of Human Resources, she’s proven to make impactful business decisions by driving innovation and creating a new culture around core values to […]

05.18.2023

Jim Sullivan and NWN Carousel Shine at Boston Magazine’s Most Influential Bostonians Event

Kim Riley Director, Events

NWN Carousel CEO Jim Sullivan was honored among 150 of Boston’s top leaders and influencers who gathered at the Back Bay’s private social club, the ‘Quin House on Tuesday May 2, 2023 to celebrate the coveted Boston Magazine list of the Most Influential Bostonians featured in the May issue. The red carpet event was hosted […]

05.11.2023

Collaboration, Security, and Flexibility? Yes, yes and yes.

Dan Tassone Chief Revenue Officer

Investing in cloud technology can be a game-changer for businesses looking to improve their operations while saving costs. The benefits of cloud technology, in an as-a-service consumption model, range from increased productivity, better collaboration, and streamlined processes. The question now is, “How do you reduce costs while still delivering an incredible employee and customer experience?” Read on for a perspective on cloud trends by NWN Carousel’s CRO, Dan Tassone.

05.04.2023

Breaking Down Barriers: The Power of a Unified Hybrid Work Approach!

Andrew Gilman Chief Marketing Officer

As we evolve from a pandemic to post-pandemic reality, the way we buy, implement, and drive technology decisions for CX and EX has fundamentally changed. There’s no “in-office” vs. “remote” technology. There are no silos. Even the office space itself is evolving to become more flexible and on-demand. As organizations move to the cloud, EX and CX are converging. The quality of every experience hinge on the performance of the organization’s technology stack. This week’s blog shares how organizations navigate this new convergence through Hybrid Experience (HX) management, a strategic driver for IT budget consolidation and cost savings while enabling a differentiated employee and customer experience. HX serves not only customers and employees, but also IT administrators.

04.20.2023

Live Hybrid Work Demos at NWN Carousel’s Customer Experience Center

Andrew Gilman Chief Marketing Officer

NWN Carousel’s West Coast Customer Experience Center is the perfect place to explore hybrid workflow demos from start to finish! By providing a hands-on display of integrated hardware and software solutions, the center gives customers a deeper understanding of how our core cloud offerings work together to improve workflows. If you’re looking to improve your organization’s productivity and collaboration, the CEC is definitely worth a personal visit. Read this week’s blog on the benefits of CEC and how to book a demo.

04.13.2023