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Enable Advanced Collaboration and Communication

NConnect Collaboration enables you to effectively communicate and collaborate across silos—whenever and wherever needed—to keep your organization competitive. Our flexible, scalable solutions allow you to easily share information, connect with colleagues and transform the customer experience through seamless, unified communications.
 
NWN’s in-depth experience and unique knowledge of legacy PBX, IP architecture and voice messaging technologies has earned our team the highest certifications in the industry. Our secure, cloud-based solutions are fully supported 24x7 through our NCare Managed Services. With more than 550 employees in the U.S. and China, NWN has the expertise—and local capability—to meet your business challenges.
 
A premier provider of public services, the City of Charlotte views information technology as a strategic tool for efficient citizen service, economic growth and public safety. Forbes magazine ranked the City among the top 20 most wired cities in America. To enhance service delivery and ensure continuity, the City needed to replace its aging contact center voice system.
NWN implemented a NCloud Hosted Collaboration solution—the first of its kind to be deployed on behalf of a city to support third party applications—part of a three-year, multi-million contract with the City.